All Maintenance requests must be submitted online NO EXCEPTIONS! Report Maintenance Requests 24/7 Online. EMERGENCIES will be handled immediately and all other requests will be addressed within 48-72 business hours.
Instructions on submitting a maintenance request:
1. PLEASE list ALL maintenance requests in ONE message, not separately. Please know that once the request has been made, we will be sure to address the issue in a timely fashion.
2.Please DO NOT send duplicate requests or call the office immediately after submitting them to follow up as this only delays us from addressing the issues and getting you scheduled.
3.PLEASE DO NOT messages regarding rent payments or security deposits here. Those questions can be answered in our office or by calling the office and speaking to one of our team members.
Below we have listed some helpful resources for you! Thank you!
PG&E (800)743-5000 The Gas Company (661)393-1501
AT&T (800)288-2020 Bright House Networks (661)323-4892
Cal Water (661)396-2400 City Of Bakersfield Refuse (661)326-3114